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Error sees 503 winning scratch tickets declared "not a winner"

The B.C. Lottery Corp. says an error occurred in the system that validates whether the ticket has won or not.
BCLC
The B.C. Lottery Corporation headquarters in downtown Kamloops.

Did you play the new $3 Road to Riches scratch and win ticket on Monday and thought you didn't win anything? Better check your ticket again.

The B.C. Lottery Corp. says an error occurred in the system that validates whether the ticket has won or not.

BCLC reports that, in total, players checked approximately 1,898 $3 Road to Riches Scratch & Win tickets on Monday at retail locations or on the B.C. Lotto app. Of the tickets checked, approximately 503 were winning tickets but displayed a “not a winner” message.

Of the winning tickets, approximately 83 per cent were for tickets that won $3 to $15 prizes, and 15 per cent were for free-play tickets; the remaining prizes were for $20 (7 tickets), $30 (2 tickets) and $100 (1 ticket). 

BCLC began to review ticket validations for $3 Road to Riches after a player contacted BCLC on June 6, 2022, regarding a ticket that showed as “not a winner” on a ticket-checking terminal, even though the symbols scratched on the ticket corresponded to a prize.

BCLC has tested and confirmed that validations for this game are now working as expected and indicating accurately whether a ticket has won or not.

BCLC confirms that no other ticket was impacted by this error related to the loading of validation files into BCLC’s gaming system.