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Whose job is it to clean up human poop in Vancouver?

A local business owner opened up shop to an unpleasant sight (and smell).
justice-janitors
A Vancouver business owner opened up shop to an unpleasant sight of human feces on the side of her business' building. Whose job is it to clean up poop in Vancouver? File Photo: Service employees cleaning / Shutterstock

A Vancouver business owner opened up their shop to an unpleasant sight and smell Friday (June 30). 

Janelle Bell, who owns a hair salon in Chinatown, took to Twitter for suggestions on removing human feces from her business' building. 

Bell tells V.I.A. that she assumes the incident happened overnight, and when she tried contacting local organizations to remove it none were able to provide such cleaning services. 

Eventually, her landlord's janitor had to clean the excrement with a bucket of water and soap. 

But, as it turns out, the City of Vancouver does have dedicated personnel for dealing with feces.

Officially known as the Feces Pilot Program, it was initiated in 2021 to deal with the volume of feces reported through the City's Vanconnect app, and through calls from the public to 311 about poops they found in public.

Over 13,000 poops were recovered from Vancouver streets between March and December of 2021.

Mission Possible, the organization which manages the team, confirmed to V.I.A. that the program has been extended through 2023.

A spokesperson with the City notes that Mission Possible only responds to service requests in Chinatown and the Downtown Eastside, while City crews address requests in other parts of Vancouver. 

With files from Bob Kronbauer