A Canadian traveller made the most of a stressful travel situation by turning her lost luggage nightmare into a series of hilarious jokes.
Diana Frances took to Twitter to describe her ordeal, speaking about her missing belongings as if they were a long-lost lover, crafting her messages with poetic flair.
In her opening tweet, the Toronto woman wrote that it had been nine "long" days since she was separated from her bag, which she refers to as her "lover."
"I fear my resolve of ever being reunited is waning. Every day I wake, thinking of you. Hoping for some sweet words of reconciliation, but alas...," she wrote.
My dearest @Westjet. It has now been 9 long days since being separated from my beloved (bag). Though I am soldiering through, I fear my resolve of ever being reunited is waning. Every day I wake, thinking of you. Hoping for some sweet words of reconciliation, but alas... pic.twitter.com/COlkxsGcl5
— Diana Frances (@dianafrancesvan) January 2, 2023
Following this first tweet, however, the air passenger realizes that she's made an error.
"And now, my dearest [WestJet] -- I can see perhaps the errors of my ways. In my grief of loss, I made an error [in] my claim. The wrong date of departure from you. But you are cruel and unforgiving for I can not edit," she quipped.
After this, Frances calls the airline a "cruel and silent mistress" that deprives her of the "warmth of my favourite toque" and comfortable runners (the new ones gave her blisters).
While she concedes that it may have been "foolish" to "sign up for the war that was holiday travel," she says the gifts can be replaced. Her leopard-print pyjama pants, on other hand, are a part of her "personality."
WestJet chimes in on poetic baggage pleas from Toronto traveller
In response to another message where she pleads for the airline to respond, WestJet tweeted: "Diana, your desire sends shivers down our spine, and we are moving heaven and earth to reunite you with your beloved.
"Please sweetly whisper in a private message your baggage claim number, reservation code, WestJet Rewards ID and email address. Until we speak again."
In a follow-up tweet, Frances expressed hope that she "slid into the correct DMs," and the airline replied: "Hark, what light through yonder window breaks? It is the East, and Juliet our chatbot is the sun. Arise, fair sun, and find this maiden's baggage!"
The traveller hasn't tweeted about the current whereabouts of her luggage.
Over a week after a couple of potent winter storms slowed operations to a halt at Vancouver International Airport (YVR), hundreds of people are still missing their luggage.
About 99 per cent of flights are running and about the same percentage of luggage is being processed at the airport and moved out on time, YVR stated in an update Tuesday (Jan. 3).
But nearly 1,500 pieces of luggage that were misplaced or delayed during the snowy Vancouver weather still haven't been reunited with their owners.
