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This Job Rocks: Marine Mammal Trainer at the Vancouver Aquarium

From the mysterious to the masters of their craft, “This Job Rocks” is where I walk in someone else’s work shoes. On Twitter and Instagram #ThisJobRocksYVR.

From the mysterious to the masters of their craft, “This Job Rocks” is where I walk in someone else’s work shoes. On Twitter and Instagram #ThisJobRocksYVR.

Some offices are windowless, some open onto foliage, and at the Vancouver Aquarium, the marine mammal trainers have an underwater view into the dolphin habitat where Chester, a rescued false killer whale and Helen, a rescued Pacific, white-sided dolphin live. It was cold morning when I arrived to work with Nicky Garza, a marine mammal trainer and energetic animal advocate. Seeing as I was the only one fazed to be watching Chester and Helen swimming around and peering into the office, we went to work.

Nicky Garza with Aurora Vancouver Aquarium Beluga

Outfitted in rain boots and a red rain jacket, I’m whisked into the commercial kitchen where food prep is already underway. Up next, buckets for the sea otters. Otters eat 1/4 of their body weight in seafood every day. Clams, squid, prawns and whitefish comprise their seafood tower, 100% of it restaurant grade quality. I had the honour of helping make Wally’s bucket. As it turns out, otters have their own particular pickinesses and I was instructed not to include any “clam guts” in his buckets.

Sadly, as I was getting ready to publish this post last week, Wally passed away. Wally, a blind sea otter from Tofino, was discovered with shotgun pellet wounds to his face and body. He was rescued by the Vancouver Aquarium in 2013. I will always remember fondly how Nicky took so much care in breaking Wally’s food into smaller bite size pieces, and when a piece was too big, Wally let Nicky know by batting it away. You could tell how much Nicky cared about Wally and I can only imagine how much they all miss him now. He will be missed by everyone who had the pleasure of meeting him, including me.

After prep, we scrub down the commercial kitchen’s stainless steel countertops and sinks, just one of the trainer’s many daily maintenance duties. Nicky tells me one of her favourite parts of her job also involves cleaning. “Dive cleaning,” as it’s referred to, is a regular event where trainers suit up in full scuba gear and brandishing a giant, motorized scrubber, clean away all of the debris and algae buildup in the habitats. I lift the machine. It’s heavy. Definitely no need for a workout after a day working here.

You can hear the pure joy Nicky has for all of the facets of her job, from cleaning and feeding as a daily caregiver to helping in conservation efforts. Every day, she gets to build a relationship with these special animals. “Who gets to say that they get to come to work to interact with the animals and that they want to interact with you too?”

Vancouver Aquarium This Job Rocks

Originally from Texas, Nicky has always wanted to be around animals and to take care of them. She earned a degree in animal science before working at the Dallas and San Francisco Zoo’s with tigers, lemurs, otters, polar bears, grizzly bears, spectacled bears, chimps, and multiple species of monkeys. After volunteering in the Vancouver Aquarium’s fish house and Marine Mammal Rescue Centre, she landed a coveted internship and eventually a full time position. She spends much of her spare time volunteering for various organizations including rehabbing abused and neglected horses in Langley, supporting the wolves and bears on Grouse Mountain.

We make a pitstop in the huge, walk-in freezer stacked to the gills (pun intended) with enough seafood to satiate the animals’ hearty appetites. My eyes fixate on the muffin trays, piled high. They’re full of “prawncicles” — the otters' favourite frozen treats. We grab a few and, through a maze of underground and under pool walkways, emerge at the otter’s home. Tanu, Elfin and Katmai await us. There is a hint of surprise in the air as the trainers have baked variety into their work routines. The sea critters never know what to expect when a trainer arrives: it could be a training session, a feeding, or perhaps playtime.

Because the Vancouver Aquarium is a research and conservation facility, resident trainers also assist visiting researchers. Currently, research is underway to understand the effects of increased shipping in the Arctic on beluga whales in the region. From of the deep dives belugas must make to avoid coming into contact with these huge vessels to how belugas communicate with each other, Nicky explains, “Our animals serve as a baseline for field researchers. The animals at the Vancouver Aquarium are ambassadors that help us better understand aquatic life and the work that needs to be done to conserve them.”

Nicky Garza Marine Mammal Trainer at Vancouver Aquarium

Following the morning beluga show, starring Aurora and Qila along with Nicky and another trainer, we pick out toys for a playdate with two rescued harbour porpoises. To simulate ocean play, the team has cleverly reimagined toys from familiar seascapes: kelp, made out of industrial felt, like what you’d drive through in a carwash, a buoy exercise ball, or a starfish fashioned from a frisbee and fabric. We head into Jack and Daisy’s habitat and kneel near the edge of the pool. It doesn’t take long before Jack is rubbing up against the felt starfish I’m holding. As we leave, I catch a glimpse of Jack nudging the starfish into his enclave. Nicky catches my surprised expression and smiles, “Pretty neat, hey?”

You can have your own encounter with one of the many animals including Aurora and Qila, the belugas or Elfin and Tanu, the sea otters.

Encounters at the Vancouver Aquarium