With Canada Post workers on strike as of early Friday, Nov. 15, disruptions in mail and package deliveries are expected.
This strike affects not only Canadians but also U.S. consumers awaiting packages or correspondence from Canada.
While the strike has led many businesses and individuals to seek alternative delivery options, scammers could use this as an opportunity to exploit the situation. Although this strike may disrupt deliveries, staying informed and cautious can help you avoid falling victim to opportunistic scams.
"These sort of disruptions in postal services create an opportunity for scam artists," said Neesha Hothi, spokesperson for the Better Business Bureau of Mainland BC.
"It’s important to exercise caution and look for the red flags that may indicate a scam, especially during a potentially busy holiday shopping season."
Here’s what you need to know about the Canada Post strike and how to avoid scams during this time:
About the Canada Post strike
Who is on strike? About 55,000 members of the Canadian Union of Postal Workers (CUPW), including urban, rural, and suburban mail carriers.
What is affected? All mail and parcels will not be processed or delivered, and no new items will be accepted. Some post offices may also be closed.
Exceptions: Government benefit cheques, such as pensions or child benefits, will still be delivered during the strike.
Timeline for recovery: Once the strike ends, mail and packages will be processed on a first-come, first-served basis, but delays may persist for weeks.
Tips to avoid scams during the strike
As businesses and individuals seek alternative delivery solutions, scammers may pose as legitimate couriers or Canada Post representatives. Follow these tips to protect yourself:
Verify delivery services
- Avoid unsolicited offers from individuals or companies claiming they can deliver your mail or packages during the strike. Stick to reputable couriers for your shipping needs. Research reviews and check for the Sign of a Better Business aka BBB Accreditation before choosing a service. Vet any potential service provider at BBB.org first.
Beware of phishing emails and texts
- Scammers may send fake messages claiming to be from Canada Post or alternative couriers, requesting payment for undelivered items or offering “priority service.” Do not click on links in unsolicited emails or texts. Instead, visit the official website of the courier service for updates.
Scrutinize offers on social media
- Be cautious of ads or posts offering mail delivery services. Many fraudulent businesses advertise on platforms with the intention of stealing personal information or money.
Confirm tracking information
- If you're waiting for a package, use the official tracking tool the seller or courier provides. Fraudulent companies may provide fake tracking numbers to appear legitimate.
Look for signs of a scam
- Be wary of urgent requests for payment or sensitive information. Legitimate businesses will not pressure you into making immediate decisions. Check for red flags such as poor grammar, unprofessional logos, or contact information that doesn’t match official sources.
Report suspicious activity
- If you suspect a scam, report it to BBB Scam Tracker to help protect others in your community.
